Frequently Asked Questions (FAQ)

Napricot offers a wide range of unique and sophisticated gifts, including presents for friends, lovers, family members, pets, and many other occasions.

You can easily shop on Napricot by logging in or creating a new account, then selecting the products you wish to buy and making a payment through secure payment methods.

We are always ready to assist customers. You can contact our customer service at any time, 24/7.

We have an exchange and return policy. If you are not completely satisfied with your purchase, you can exchange or return items within 21 days from the date of receipt. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging. Please note that any incurred shipping costs will be the customer's responsibility.

Yes, we are committed to protecting your personal information. All transaction information and personal data are kept secure and are not shared with third parties.

Napricot frequently has promotional programs and special offers for customers. You can subscribe to our newsletter to stay updated on the latest promotions.

We always strive to ensure customer satisfaction with Napricot's products. If you are not completely satisfied with your purchase, you can exchange or return items within 21 days from the date of receipt. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging. Please note that any incurred shipping costs will be the customer's responsibility.

We also offer personalized products upon customer request. Please note that personalized products cannot be exchanged or returned, except in cases of defects caused by us. For more details on ordering personalized products, please contact our customer service.